The Emergency Medical Training Center prioritizes the protection of personal data and is committed to applying the systems, regulations, and policies governing personal data protection in the Kingdom of Saudi Arabia.

It is important for the beneficiary to be aware of what data we collect, the purpose of collecting it, how it is processed, and how it is used in accordance with the policies and regulations in force in the Kingdom.

Your visit to the Emergency Medical Training Center’s website and use of its affiliated platforms means you acknowledge and agree to the privacy notice and any updates to it.

Any modification or update to this policy becomes effective once it is approved by the platform management, and this requires you to regularly check the terms of use for any new updates. Therefore, your continued use of the platform means your full knowledge and acceptance of any modification made to the terms of use. It should be noted that such terms ensure ownership rights, and platform management is not required to announce any updates made to these terms.

The platform’s privacy policy explains how we collect, use, and disclose your information when you use the service and informs you of your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information according to this privacy policy.

Collection and Use of Your Personal Data:

Personal Data:

When using our services, we may ask you to provide certain personal information that can be used to contact you or identify you. This personal information may include, but is not limited to:

• Email address
• First and last name (in both languages)
• National ID number
• Professional classification number with the Saudi Commission for Health Specialties
• Phone number

Bank account information for completing purchases of products and/or services offered on the platform

When paying for a product and/or service via bank transfer, we may ask you to provide information to facilitate this process and verify your identity. This information may include, but is not limited to:

• Date of birth
• Passport (for residents outside the Kingdom) or National ID/Residency card (for residents within the Kingdom)
• Other relevant information

Usage Data:

Usage data is automatically collected when you use the service. This may include information such as your device’s IP address (e.g., IP address), browser type and version, pages of the service you visit, time and date of your visit, time spent on these pages, unique device identifiers, and other diagnostic data. When accessing the service via a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, mobile device ID, your device’s IP address, mobile operating system, mobile browser type, and device identifiers. We may also collect information that your browser sends every time you visit the service or when you access the service via or from a mobile device.

Tracking Technologies and Cookies:

We use cookies and similar tracking technologies to track activity on our service and store certain information.

The tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Cookies can be either “persistent” or “session-based”.

Persistent cookies remain on your personal computer or mobile device when you are offline, while session cookies are deleted as soon as you close your web browser.

We use session cookies for the following purposes:

Essential Cookies:

• Type: Session cookies.
• Management: Us
• Purpose: These files are essential for providing you with the services available through the website and enabling you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you requested cannot be provided, and we use these cookies only to provide you with these services.

Functional Cookies:

• Type: Persistent cookies.
• Management: You
• Purpose: These cookies allow us to remember your preferences when using the website, such as remembering login details or language preferences. The purpose of these files is to provide you with a more personalized experience and avoid having to re-enter your preferences every time you use the platform.

Tracking and Performance Cookies:

• Type: Persistent cookies
• Management: Managed by third parties
• Purpose: These cookies are used to track information about traffic to the website and how users use the platform. The information collected via these cookies may directly or indirectly identify you as an individual. This is because the information collected is usually associated with an anonymous identifier linked to the device you use to access the platform. We may also use these cookies to test ads, pages, or new platform features to see how our users interact with them.

Use of Your Personal Data

The platform may use personal data for the following purposes:

1. To provide and maintain the service, including monitoring service usage.
2. To manage your account: to manage your registration as a user of the service. The personal data you provide gives you access to various service features available to registered users.
3. To perform the contract: to develop, comply with, and execute any contracts related to products, terms, or services you have purchased or any other agreement with us through the service.
4. To contact you: to communicate with you via email, phone calls, SMS, or other similar electronic communications, such as push notifications on mobile apps regarding updates or communications related to the functions, products, or services contracted, including security updates when necessary or reasonably required for their execution.
5. To provide you with news, special offers, and general information about goods, services, and other events we offer that are similar to those you have purchased or inquired about unless you have opted not to receive such information.
6. To manage your requests: to attend and manage your requests to us.

We may share your personal information in the following cases:

1. With service providers: We may share your personal information with service providers to monitor and analyze the use of our service, process payments, and communicate with you.
2. For business transfers: We may share or transfer your personal information in connection with, or during negotiations, regarding any merger, sale of company assets, financing, or acquisition of all or part of our business to another company.
3. With affiliates: We may share your information with our affiliates, in which case we will ask these affiliates to respect this privacy policy. Affiliates include our parent company, any other subsidiary companies, joint venture partners, or any other companies we control or are jointly controlled with us.
4. With business partners: We may share your information with our business partners to offer you certain products or services or promotional offers.
5. With other users: When you share personal information or interact in public areas with other users, that information may be displayed by all users and may be distributed externally. If you interact with other users or register through a third-party social media service, your name, profile, picture, and activity description may be visible to your contacts on that third-party service. Similarly, other users will be able to view your activity descriptions, interact with you, and view your profile.

Your Personal Data Security:

The security of your personal data is important to us, but remember that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Detailed Information about the Processing of Your Personal Data:

Service providers may only access your personal data to perform tasks on our behalf, and they are obligated not to disclose or use it for any other purpose.

Analytics: We may use third-party service providers to monitor and analyze the usage of our service.

Google Analytics:

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our services. This data is shared with other Google services. Google may use the data collected to contextualize and personalize the ads of its advertising network.

You can opt out after making your activity on the service available to Google Analytics by installing the browser add-on to disable Google Analytics.

The Google Analytics opt-out add-on prevents Google Analytics from sharing information with Google Analytics about visit activity.

For more information about Google’s privacy practices, please visit Google’s privacy policy page:

https://policies.google.com/privacy?hl=en

Payments:

We may offer paid products and/or services within the service. In this case, we may use third-party services to process transactions (such as payment processors). We do not store or receive your payment card details. This information is provided directly to third-party payment processors, who use your personal information in accordance with their own privacy policy. These payment processors comply with the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort by brands like Visa, MasterCard, and American Express, which helps ensure secure handling of payment information.

When using our service to pay for a product and/or service via bank transfer, we may request you to provide information to facilitate this transaction and verify your identity.

Improvement of Usage and Performance: We may use third-party service providers to enhance the service’s performance.

Links to Other Sites:

Our service may contain links to other sites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to the Privacy Policy:

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

Please review this privacy policy periodically, as changes will be effective when posted on this page.

Agreement:

By using the service or other services we provide, you acknowledge that you have read these terms of service and agree to abide by them.

Contact Us:

If you have any questions about the privacy policy, you can contact us:

• By email: [email protected]