User data privacy policy

The protection of personal data is a top priority at EMTC. We are fully committed to adhering to the laws, regulations, and policies that govern the safeguarding of personal data in Saudi Arabia.

To ensure transparency and awareness, it is crucial for beneficiaries to understand the data we collect, the purpose behind its collection and processing, and how it is utilized in accordance with the prevailing policies and regulations within the country.
By visiting the EMTC website and utilizing its affiliated platforms, you acknowledge that you have read and agreed to the contents of this privacy notice, including any future updates that may be made to it.

Updates to our policy become effective once approved by our platform management. It’s important for you to check the terms of use regularly for any new updates. By continuing to use the Platform, you acknowledge that you are fully aware of and agree to any modifications to the Terms of Use.

Please note that these conditions protect our property rights, and the platform management is not obligated to announce any updates that have passed these terms.

Our Privacy Policy outlines how we collect, use, and disclose your information when you use our Service, as well as your privacy rights and legal protections.

We collect and use your personal data to provide and enhance our services. By using our Services, you consent to our collection and use of information in accordance with our Privacy Policy.

Collection and use of your personal data:

Personal Data:

During your use of our services, we may request certain personal information from you, which is essential for contacting or identifying you. This personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name (in both languages)
  • National Identification Number
  • Professional classification number at the Saudi Commission for Health Specialties
  • Phone number
  • Bank account information is required to complete the purchase process for the products and/or services offered on the platform.

In the event of making a payment through a bank transfer, we may require additional information to facilitate the process and verify your identity. This supplementary information may include but is not limited to:

  • Date of birth
  • Passport (for residents outside the Kingdom) or national identity card/residence (for residents within Saudi Arabia)
  • Any other pertinent details

Usage Data:

We automatically collect Usage Data when you use our services. This may include information like your device’s Internet Protocol (IP) address, browser type and version, the pages of our service you visit, the time and date of your visit, the time you spend on those pages, unique device identifiers, and other diagnostic data.

If you access our services via a mobile device, we may also collect certain information automatically, such as the type of mobile device you use, your mobile device ID and IP address, mobile operating system, the type of mobile internet browser you use, and device identifiers. Additionally, we may collect information that your browser sends whenever you visit our services or access it via a mobile device.

Tracking Technologies and Cookies:

In order to monitor user activity and store specific information, we employ cookies and similar tracking technologies.

The tracking technologies utilised include beacons, tags, and scripts, which gather and monitor information to enhance and analyse our services. You have the option to configure your browser settings to reject all cookies or to notify you when a cookie is being sent. However, please note that if you decline cookies, certain parts of our services may not be accessible to you. Cookies can be classified as either “persistent” or “session” cookies.

Persistent cookies persist on your personal computer or mobile device even when you are offline, while session cookies are deleted once you close your web browser.

We employ session cookies for the following purposes:

Necessary/Essential Cookies:

Type: Session Cookies

Managed by: Our platform

Purpose: These cookies are essential for providing you with the available services on the Website and enabling you to utilize certain features. They assist in user authentication and prevent fraudulent use of user accounts. Without these cookies, the requested services cannot be provided. We solely use these cookies to deliver the services you have explicitly requested.

Functional Cookies:

Type: Persistent Cookies

Managed by: You

Purpose: These cookies enable us to remember your choices while using the Website, such as your login details or language preference. Their purpose is to provide you with a personalized experience and eliminate the need to re-enter your preferences each time you access the Platform.

Tracking and Performance Cookies:

Type: Persistent Cookies
Managed by: Third-party service provider
Purpose: These cookies are employed to track website traffic and user interactions with the platform. The information gathered through these cookies may directly or indirectly identify you as an individual visitor. This is because the collected information is often linked to a pseudonymous identifier associated with the device you use to access the Platform. Additionally, we may utilise these cookies to test new advertisements, pages, features, or functionalities of the Platform in order to gauge user engagement and interaction.

Use of Your Personal Data:

EMTC Platform utilizes personal data for the following purposes:

  1. Services Provision and Maintenance: This includes monitoring the usage of the Services.
  2. Account Management: Managing your registration as a user of our services. The personal data you provide grants you access to various functionalities available to registered users.
  3. Contractual Performance: Fulfilling, complying with, and executing contracts for the purchase of products, items, or services you have acquired or any other contractual agreement with us through the services.
  4. Communication with You: Contacting you via email, phone calls, SMS, or other electronic means, such as push notifications from the mobile application, to provide updates or essential communications regarding contracted features, products, or services, including security updates when necessary or reasonable to implement them.
  5. News and Offers: Provide you with news, special offers, and general information about other goods, services, and events offered by us that are similar to those you have purchased or shown interest in unless you have opted out of receiving such information.
  6. Request Management: Addressing and managing your inquiries and requests to us.

We may disclose your personal information in the following situations:

  1. Service Providers: We may share your personal information with service providers who assist us in monitoring and analysing the use of our services, processing payments, or contacting you.
  2. Business Transfers: Your personal information may be shared or transferred in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business. This ensures the continuity of our services under new ownership or structure.
  3. Affiliates: We may share your information with our Affiliates. In such cases, we will require our Affiliates to abide by this Privacy Policy. Our Affiliates include our parent company, subsidiaries, joint venture partners, or other companies controlled or under common control with us.
  4. Business Partners: We may share your information with our trusted business partners to offer you specific products, services, or promotions.
  5. Other Users: Please be aware that when you share personal information or engage in public interactions with other users, that information may be viewed by all users and may be distributed globally. If you interact with other users or register through Third-Party Social Media Services, your contacts on those platforms may see your name, profile, photos, and activity descriptions. Similarly, other users will be able to view your activity descriptions, communicate with you, and access your profile.

Security of Your Personal Data:

We value the security of your Personal Data; however, it is important to note that no method of transmission over the Internet or electronic storage is entirely secure. While we make every effort to employ commercially acceptable measures to safeguard your personal data, we cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data:

Service Providers: We engage trusted service providers who can access your personal data solely for the purpose of performing tasks on our behalf. These providers are strictly bound by contractual agreements that prohibit them from disclosing or utilising your personal data for any other purpose.

Analytics: To monitor and analyze the usage of our services, we may collaborate with third-party Service Providers. These providers assist us in gathering valuable insights and statistics.

Google Analytics:

Google Analytics is a web analytics service provided by Google that enables us to track and analyse web traffic. It assists us in understanding how our services are utilised. The data collected by Google Analytics is shared with other Google services and may be used by Google to personalise and contextualise advertisements within its advertising network.

If you wish to opt out of sharing your activity with Google Analytics, you can install the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics from collecting and sharing information about your website visits.

For further details regarding Google’s privacy practices, we encourage you to visit the Google Privacy Terms web page:


If you choose to purchase our products or services, you may be required to provide payment information. In this case, we may use third-party services to process transactions, such as payment processors. We will not store or receive your payment card details. Instead, this information will be provided directly to our third-party payment processors, whose use of your personal information is subject to their own privacy policy. These payment processors adhere to the standards set by the Payment Card Industry Data Security Standard (PCI-DSS), which help ensure the secure handling of payment information.

If you choose to pay for our products or services via bank transfer, we may ask you to provide additional information to facilitate the transaction and verify your identity.

In order to enhance usability and performance, we may engage the services of third-party service providers to improve our overall service quality.

Links to Other Websites:

Our Service may include links to websites that are not operated by us. If you click on a third-party link, you will be directed to the respective website. We highly recommend reviewing the privacy policy of each website you visit.

Please note that we have no control over the content, privacy policies, or practices of any third-party websites or services. We do not assume any responsibility or liability for the actions, policies, or practices of these third parties. It is your responsibility to familiarize yourself with their respective privacy policies and practices before engaging with them.

Changes to the Privacy Policy:

We reserve the right to update or make changes to the Privacy Policy periodically. Any modifications will be communicated by posting the revised Privacy Policy on this page.

We recommend reviewing this Privacy Policy regularly to stay informed about any changes. Updated versions of the Privacy Policy will become effective as soon as they are posted on this page.


By accessing and using services provided by us, you acknowledge that you have thoroughly read and understood these Terms of Service, and you agree to comply with and be legally bound by them.


If you have any questions about the privacy policy, you can contact us: