Dear Trainee,

Peace be upon you. In line with our commitment at the Emergency Medical Training Center to enhance the quality of services provided to our trainees, we kindly request your participation in completing this short survey. Your valuable feedback and developmental suggestions will significantly impact our efforts to support, develop, and improve our services and elevate them to the highest standards of quality and excellence. Please note that all information will be treated with complete confidentiality and will only be used for the purpose of improvement and development.

Thank you for your cooperation.

Measurement Mechanism:

The mechanism for measuring the satisfaction of beneficiaries (learners/trainers) with the delivery of the material through e-learning systems is based on analyzing the results of surveys designed for this purpose. These surveys focus on several key areas that were determined after reviewing and consulting with many parties and sources to create a framework that covers all aspects of beneficiary satisfaction. These areas are as follows:

Training Management (50% of the survey statements and items)

This area focuses on the impressions that describe the user’s experience with the e-learning systems in terms of accessibility and ease of use.

Training Material and Content (50% of the survey statements and items)

This area is concerned with understanding the beneficiary’s views on the positives and negatives of delivering educational content via e-learning systems. It also addresses the barriers that prevent the maximum benefit from this content, as well as the suggestions for overcoming these challenges.